Shipping

Time of preparation of your order
Antoine & Lili will make best efforts to prepare and ship your package within 48 hours from Monday to Friday.
Exceptionally, an additional period (2 to 6 working days) may be necessary for the preparation and shipping of your order.
The tracking number of your parcel will be communicated to you by e-mail as soon as it leaves our warehouse.

Delivered countries
Antoine & Lili delivers your orders worldwide.

Delivery price

 



France Métropolitaine 4,95€
(free from 120 € of purchase)
6,95€
(free from 120 € of purchase)
12€
France outre-mer - 22€
(free from 120 € of purchase)
24€
Belgium & Luxembourg 4,95€
(free from 120 € of purchase)
18€
(free from 120 € of purchase)
24€
Spain 9€
(free from 120 € of purchase)
18€
(free from 600 € of purchase)
24€
Europe - 18€
(free from 600 € of purchase)
24€
Rest of the world - 25€
(free from 700 € of purchase)
-

Delivery delay

  • Zone France Métropolitaine :
    • Delivery in relay point :
      • 4,95€ via Mondial Relay.
      • Antoine & Lili offers you relay point delivery from € 120 purchase
      • After shipping your package, allow an average of 3 days before it is available at the relay point.
      • Your package will be available at the relay point for 14 days. After this time, the parcel will be automatically returned to Antoine & Lili.
    • Delivery to the address of your choice (standard) :
      • 6,95€ via Colissimo La Poste.
      • Antoine & Lili offers you standard delivery from 120 € of purchase.
      • Following its shipment, allow a delay of 2 to 6 days before the reception of your parcel.
      • Your parcel will be delivered to you by the postman against signature.
    • Delivery to the address of your choice (express) :
      • 12€ via Chronopost.
      • The package will be delivered the day after shipping except Saturday, Sunday and holidays.
  • Zone France Outre-Mer :
    • Delivery to the address of your choice (standard) :
      • 22€ via Colissimo La Poste with insurance.
      • Antoine & Lili offers you the standard delivery from 600 € of purchase.
      • Allow a delay of 5 to 8 days following the shipment of your order.
      • Your parcel will be delivered to you by the postman against signature.
    • Delivery to the address of your choice (express) :
      • 30€ via Chronopost.
      • The package will be delivered the day after shipping except Saturday, Sunday and holidays.
  • Zone Europe (Suisse included) :
    • Delivery in relay point (only for Spain, Belgium and Luxembourg) :
      • € 4.95 for Belgium and Luxembourg, € 9 for Spain (Mondial Relay)
      • Antoine & Lili offers you relay point delivery from € 120 purchase.
      • After shipping your package, allow an average of 3 days before it is available at the relay point.
      • Your package will be available at the relay point for 14 days. After this time, the parcel will be automatically returned to Antoine & Lili.
    • Delivery to the address of your choice (standard) :
      • 18 € via Colissimo La Poste (tracking signature + insurance).
      • Antoine & Lili offers you standard delivery from 500 € of purchase.
      • Allow a delay of 5 to 12 days following the shipment of your order.
      • Your parcel will be delivered to you by the postman against signature.
    • Delivery to the address of your choice (express) :
      • 24€ via Chronopost.
      • The parcel will be delivered the day after its shipment in the main European cities and in 2 to 6 days for other destinations except Saturday, Sunday and holidays.
  • Rest of the world :
    • Delivery to the address of your choice (standard)
      • 25 € via Colissimo La Poste (insurance).
      • Antoine & Lili offers you standard delivery from 700 € of purchase.
      • Allow a delay of 4 to 10 days following the shipment of your order.

Delayed / no delivery
Very exceptionally, the delivery time can be abnormally long or packages can go astray during their transit between our warehouse and the destination of your choice. If you notice a significant delay and that you do not have news of your parcel, we invite you to contact our Internet customer service to inform us of the situation.

Antoine & Lili will then trigger the opening of an inquiry with the delivery provider concerned. This investigation can last up to 21 days from its opening. If during this period, the product is found, it will be immediately returned to the address of your choice (in most cases). If, on the other hand, the product is not found at the end of the period of 21 days of investigation, the Post considers the package as lost. In this case, Antoine & Lili will send you a replacement product, at his expense. If the lost product (s) were no longer available at that time, Antoine & Lili would refund the amount of these products. Antoine & Lili declines any responsibility as for the lengthening of the delivery times because of the carrier, in particular in case of loss of products or strike.

Return and exchanges
You want to exchange or just change your mind. You have a period of 30 days to return your item from the date of receipt. Consult our page Product return policy for more details.

Free delivery

For any order over 120 euros in metropolitan France

Customer service

serviceclient@antoineetlili.com

Secure payment

Visa, Mastercard, Paypal

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